The first computerized telephone system was invented by Erna Hoover in the 1950s. Her switching system used a computer to monitor incoming calls and adjust their acceptance rate by the central switching station. This process helped eliminate system overload problems. Her U.S. Patent No. 3,623,007, entitled “Feedback Control Monitor for Stored Program Data Processing System,” was one of the first software patents awarded in the United States. Look up this patent by its number (e.g., at www.uspto.gov), then develop a logbook page that describes the kernel of Hoover’s invention.
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