Problem

A virus has attacked your hard drive and now when you start up Windows, instead of seein...

A virus has attacked your hard drive and now when you start up Windows, instead of seeing a Windows desktop, the system freezes and you see the blue screen of death. You have extremely important document files on the drive that you cannot afford to lose. What do you do first? Explain your answer.

a. Try a data-recovery service even though it is very expensive.

b. Remove the hard drive from the computer case and install it in another computer.

c. Try GetDataBack by Runtime Software (www.runtime.org) to recover the data.

d. Use Windows utilities to attempt to fix the Windows boot problem.

e. Run antivirus software to remove the virus.

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