Imagine that you are conducting a field-based research project for your AIS class in a small local business. Assume that the business is a custom furniture manufacturer. In the course of your project, you tell the owner that you are using SAP in your AIS class. The owner asks if he should be using SAP or some other ERP system in his business. What would be your response? What questions would you ask or what information would you need in order to answer that question?
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