Question

question 1

provide two suggestions for how Maline should adjust her work approaches to facilitate frankie's empowerment.

question 2

do you think Maline is upholding or failing to uphold frankie's self-advocacy? why

question 3

how might Maline's adjustments to her approach better ensure frankie's rights and needs are upheld in service delivery?

CHCDIS007 Assessments Facilitate the empowerment of people with disability Read the case study, then answer the questions that follow. Case study (questions 6–8) Maline (a support worker) receives an angry phonecall from Frankie, who has been trying to get an appointment for several weeks to discuss some changes she wants to make to her services, Maline had meant to get back to Frankie weeks ago, but got caught up in her busy workload. She thanks Frankie for the reminder and they make an appointment for the next day. During the meeting, Frankie asks Maline about the research she was going to do about her options for training and employment, based on the email she sent last week. At their last meeting, they had discussed Frankie's wish to get back into employment after her injury, and she had compiled a list of ideas that she emailed to Maline. Maline had been so busy that she had not looked at Frankie's service plan before the meeting, and although she had seen the email, her promise to do this research completely slipped her mind. Maline sincerely apologises to Frankie for these omissions and thanks her for the work she's done in investigating ideas for training and employment. They agree to meet weekly for the next month to fully explore Frankie's options and to make sure she receives the services she needs. CS Question 6 Provide two suggestions for how Maline should adjust her work approaches to facilitate Frankie's empowerment.

Answer 1

1.Maline can adjust her work in the following ways

• Prioritizing the work on the basis to improve the quality of patient care
• Time framing or scheduling the work which can make her work less stressful
• Making a checklist of the pending and planned work fir not to miss ou the work

2.Maline shows of upholding Frankie's self-advocacy by showing real concerns and expressing her apologies for not doing his work with a genuinity. It shows her dedication and an optimistic way to work better to serve client.

3.It can ensure in the following way by Frankie accepting the apology and Maline and Frankie making a plan to meet weekly regarding the training and employment in their plan.