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O False 4 pts Question 7 In thinking of increasing your nonverbal competence (4.3) what are two ways you can improve in eithe
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In the workplace, nonverbal communication is important because it affects the work environment. In several ways, through our spoken words, we can interact as much, if not more, nonverbally as we do. How you feel can be exposed to what you communicate nonverbally. If your nonverbal communication skills are poor, you can communicate negativity and make your colleagues uncomfortable or undermine your message with signs of lack of trust. You must first recognise the places where you are deficient to develop your nonverbal skills.

Make eye contact as you talk to others. It tells the other person that you're interested in what he's doing when you make direct eye contact. Set up eye contact with the audience if you need to give a presentation at work. It tells them you're confident in what you're putting forward Having direct eye contact provides comfort to others in exchange for interacting with you. Be careful, however, not to turn your eye contact attempts into an unrelenting stare; the key is moderation.

The expressions of your faces convey your emotions. Usually, facial expressions are similar, implying that internationally they communicate the same message. Usually a frowning person gets upset. Offer a smile as long as it is not disrespectful to the situation when you talk to someone. It tells people you're either happy or in a good mood. It also creates a warm and friendly atmosphere that allows others to feel comfortable. There's a multitude of feelings in your head. Be aware of your expression when a smile is not required and react accordingly.

Be careful about your closeness to others. Different cultures interpret proximity in different ways, so take note of the awkward person with whom you are talking. This might mean you're too close to each other, and you should build some space between you two. The amount of physical space that can be provided can communicate several emotions. A person who acts aggressively, for example, is likely to be very close to the other person. Be respectful of other people's personal space.

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