Question

You are designing an education session for your colleagues on transitioning from a paper-based documentation system to an electronic medical record (EMR) system. Time is of the essence, and you have three 1-hour sessions planned to cover the information they need to incorporate the new EMR system into their daily practice. Several of your colleagues are concerned about their ability to master the new system. Jack, the nursing unit supervisor, confides, “I am terrified. Learning a whole new system of documentation is overwhelming to my staff, given all of their other responsibilities. I worry that this new EMR system will have a negative impact on morale, just at the time when we are feeling pressure to increase the amount of work that we do.” Describe how you will structure the educational sessions using two of the psychological learning theories discussed in this chapter. Explain why you chose each theory.

Answer 1

The following two psychological learning theories to provide the educational sessions for the staffs about transitioning from paper based documentation system to an electronic medical record system :-

- behavioural learning theory in which new behaviour or changes in behaviour are used through associations between stimuli and respone .

- cognitive learning theory in which learning occurs through internal processing of information .

I have chosen these two theories because learning and implementation of new things occur by changing the existing behaviour and by providing knowledge and skills about the new implementation