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Cost Management: A Strategic Emphasis (7th Edition) Which of the following would not be a desirable...

Cost Management: A Strategic Emphasis (7th Edition)

Which of the following would not be a desirable outcome from an organization's investment in quality?

a. an increase in the sales return rate

b. a decrease in warranty costs

c. higher products selling prices

d. Reduced manufacturing costs

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Answer #1
An increase in the sales return rate would not be a desirable outcome from an organization's investment in quality.
An organization's investment in quality would lead to lower product returns and would decrease sales return rate.
An organization's investment in quality would also decrease warranty costs,higher selling prices, decrease in manufacturing costs
Option A is correct
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