Question

You are the nurse manager of a surgical unit in an acute care hospital. A daughter,...

You are the nurse manager of a surgical unit in an acute care hospital. A daughter, visiting their 90- year-old mother who had surgery earlier today, has come to you to complain that her mother, who is on pain medication, is in intolerable pain. Her medications appear not to be working anymore. The family member tells you, “My mother saw the nurse put the pain medicine in her pocket this morning.”

What should you do to properly handle this situation?

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Answer #1

First of all, as a nurse we should assure the patient and her family members. Then we will check about that if the nurse has given the proper medications or not. If not given then immediately we will give the pain relieving medications to the patient orally or by other methods. Abd also we should ask an explanation letter from that nurse for the negligence.

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