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20. When working with a patient who s h are what strategy should the medical assistant use? a. Be respectful and courteous. b
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20. Answer ; E) all of the above.

Reason ; when a medical assistant encounter a situation a need to have conversation with this type of client, they need to follow all the attitude and tools which are given in the option. Among all the most priority and foremost thing that assistant need to do is get a third person who will help to convey the information among them and the third person must need to be an professional one. This way the assistant can enhance the patient conversation.

21. Answer ; E) all of the above.

Reason ; All the topic given in the options are appropriate for the different age group and it is very critical to have those topic coaching at the respected age. Hence all the topic mentioned in the option are reliable and effective coaching for disease prevention at the age group.

22. Answer ; C) 45.

Reason ; There are some disputes while choosing the age to have this test. But it would be better to have between the range of 40 to 50. But most trusted organisation and research center related to this condition had recommended to have this at age the age which is mentioned in the option.

23. Answer ; e) B and C
(both basal cell and squamous cell )

24. Answer ; B) 40.

25. Answer ; B) blood pressure check should be done twice a year for adults over 40 year of age.

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