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13. What communication strategy should a medical assistant use with an adolescent? a Provide privacy and independence. b. Enc
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Answer:(D) All of the above

(The communication with the patient should include simple words as well as provide privacy and also encourage the patient to take decision.)

Answer: Empathy

( Empathy includes consideration of the ethical as well as right standards.)

Answer: Professionalism

( Professionalism involves respectful, manner as well as empathy which helps to serve people.)

Answer: Administrative staffs are considered internal customer.

( Administrative staffs are not considered as a customer because they serve to customers.)

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