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Which cost is not a desirable characteristic of a COQ report? a. Exclusion of opportunity cost...

Which cost is not a desirable characteristic of a COQ report? a. Exclusion of opportunity cost in the COQ report. b. Comparison of quality costs to some baseline amount for the period. c. Use of activity-based cost data to estimate quality-related costs. d. Use of time-series data.

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Answer #1

Answer is Option a)

Exclusion of opportunity cost in COQ report is not a desirable characteristic of a COQ report

Including opportunity cost helps in understanding Cost of Quality incurred by an organisation. Hence the report should include opportunity cost

example of opportunity cost that should be included in COQ report

  • Contribution lost for sales loss
  • Opportunity cost of labor time spent in repairs
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