Question

Give an introduction about "Improving communication to elderly patient"||

Answer 1

Ans) Poor communication with this vulnerable and growing population can undermine your efforts to provide good patient care.

- Improving communication to elderly:

1) Allow extra time for older patients.

2) Minimize visual and auditory distractions.

3) Sit face to face with the patient.

4) Don’t underestimate the power of eye contact.

5) Listen without interrupting the patient.

6) Speak slowly, clearly and loudly.

7) Use short, simple words and sentences.

8) Stick to one topic at a time.

9) Simplify and write down your instructions.

10) Use charts, models and pictures to illustrate your message.

11) Frequently summarize the most important points.

12) Give the patient a chance to ask questions.

13) Schedule older patients earlier in the day.

14) Greet them as they arrive at the practice.

15) Seat them in a quiet, comfortable area.

16) Make signs, forms and brochures easy to read.

17) Be prepared to escort elderly patients from room to room.

18) Check on them if they’ve been waiting in the exam room.

19) Use touch to keep the patient relaxed and focused.

20) Say goodbye, to end the visit on a positive note