Question

Case study

Jeremiah is a qualified mental health nurse from the United Kingdom and has recently moved to Melbourne, Australia, to begin his new role as regional mental health nursing manager for a not-for-profit organisation. Jeremiah has been provided with a comprehensive role and responsibilities statement and completed an internal induction program. He is concerned, however, that the compliance requirements he followed in the UK are different from the requirements outlined in Australian legislation and he is not familiar with some of the terminology. During Jeremiah’s first week on the job he is required to respond to a critical incident where a service user physically harassed and assaulted Sonia, a support worker employed by Jeremiah, during a home visit. Jeremiah must respond to the critical incident immediately.

Question

- List two key responsibilities that Sonia must carry out in her role as a support worker.

- Describe at least one consideration Jeremiah must make to evaluate his own area of work.

Answer 1

#. Support worker responsibilities are :-

1. personal care

2.support for nurses & other health care workers

3.family support

4.soical support.

5.house keeping/home mangement

#. One consideration that Jeremiah must make to evaluate his area of work is that whether he is able to achieve his patient goals or not because this assessment will help him to improve his shortcomings and make amendments in his plan of care of mentally ill patients .