Identify the appropriate cost-of-quality (COQ) category for each of the following items:
1. Engineering time spent to simplify production processes.
2. Engineering time spent on engineering change orders to reduce the number of component used in a current product.
3. Scrap resulting from substandard materials undetected by the receiving personnel.
4. Rework to correct inconsistency caused by machine variability.
5. Preventive maintenance on machinery.
6. Product inspections.
7. Air freight to replace a defective part discovered by a customer.
8. Long-distance call to a customer who has experienced a quality failure.
| 1 | Prevention cost |
| 2 | Prevention cost |
| 3 | Internal failure cost |
| 4 | Internal failure cost |
| 5 | Prevention cost |
| 6 | Appraisal cost |
| 7 | External failure cost |
| 8 | External failure cost |
Identify the appropriate cost-of-quality (COQ) category for each of the following items: 1. Engineering time spent...
1) As quality engineer you are asked to organize the following cost items into the categories of Quality Cost (Prevention, Appraisal, Internal Failures and External Failures). Items that are not quality cost should be grouped into non-quality cost category · Incoming parts inspection · In-process inspection · Quality planning · Final inspection · Unit testing · Design Review · Process capability evaluations · Quality improvement team meetings · Quality education and training · Routine maintenance · Code walkthrough · Supplier...