my organisation name is vodafone analyed implication of relevant
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Vodafone Terms and Conditions
THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE
INFORMATION TECHNOLOGY ACT, 2000 AND RULES THERE UNDER AS
APPLICABLE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER
SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.
For the purposes of these terms and conditions, wherever the
context so requires “you” or “your” shall mean any natural person
accessing this website www.vodafone.in/
www.ideacellular.com (or “Site”), its contents and or using
the services offered through this Site and shall also include a
subscriber of telecommunication services of Vodafone Idea
Limited.
For the purposes of these terms and conditions, wherever the
context so requires “Company”, “we”, “us” or “our” shall mean
Vodafone Idea Limited having its registered office at Suman Tower,
Plot No. 18, Sector –11, Gandhinagar –382 011, Gujarat and its
successors and assigns.
This page contains the terms and conditions concerning your use
of the Site. By accessing, browsing and /or using this Site, you
agree to be bound by the following terms and conditions as may be
amended from time to time. You agree that the following terms and
conditions shall apply in conjunction with Customer Agreement Form
(CAF) or any other document signed by you in this regard. These
terms and conditions include additional terms and policies which
are referenced elsewhere in this document. If you do not agree to
these terms, please do not access the Site or avail any service
through the Site.
Terms and Conditions:
A. Your Information and Privacy:
- By accessing or using www.vodafone.in /
www.ideacellular.com, you confirm that you have read
understood and agreed to conform to these terms and conditions; you
also warrant the accuracy, truthfulness and currency of all
information that you have submitted while accessing or using
www.vodafone.in/ www.ideacellular.com. If you provide any
information which is or we have reasonable grounds to suspect that
the information is untrue or incorrect, Company may reserve right
to suspend or terminate your access to the Site.
- In a few areas of Site (including but not limited to the
registration page) we may ask you to provide personal information
and for this purpose, you permit us to contact you, if necessary,
on the MSISDN provided by you. This allows us to provide and inform
you of the latest services and features that most likely meet your
needs, and to customize our Site to make your experience safer and
easier and will enable us to use the information you provide us
with to keep you informed of our latest products and services after
your visit to www.vodafone.in/ www.ideacellular.com. Your
personal information will be used in accordance with the privacy
policy available at www.vodafone.in/
www.ideacellular.com.
- Access to Siteshall be restricted. Only users with login
passwords can access the Site. The user identity shall be provided
by the Company while the user shall define the login password,
which shall be encrypted and stored on the Site server. We strongly
recommend that the password be retained confidential. The password
is an authentication tool and we recommend that each User
periodically changes the password. You shall remain solely
responsible for maintaining confidentiality of your username,
password or account details which you have created for availing
services through www.vodafone.in/ www.ideacellular.com.
You agree to immediately notify the Company of any unauthorized use
of your password or account or any other security breach.
- You agree that we may collect certain non-personally
identifiable information about our visitors when you visit our
Site. We use the non-personally identifiable information that we
collect to improve the design and content of our service pages and
to enable us to personalize your Internet experience. We also may
use this information in the aggregate to analyse service
usage.
- Company may rely on the authority of anyone accessing your
account using your password and You agree that Companyhas no
responsibility and liability with regard to the privacy, safety and
security of any information (including personal information) that
you may share voluntarily with third parties for availing their
products or services, through the Site or any compromise of the
confidentiality of your account/ password or any authorized access
to your account/password.
B. Technical Requirement:
- If your PC does not support relevant technology including but
not limited to encryption you may not be able to use certain
services or access certain information on the Site. You are
therefore advised to obtain, install and maintain suitable
equipment and software to access the Site. You agree that you are
solely responsible for the security of your computer or password or
your data. Company is not responsible for the back up or
restoration of your data/material.
Your use of Contents:
- The content (information, communications, images, logos, trade
names / trademarks, videos and sounds contained on or available
through Site) is provided by Vodafone Idea Limited, its affiliates,
independent content providers and third parties. The contents
available on the Site are properties of Vodafone Idea Limited, its
affiliates, independent content providers or third parties. All
rights reserved. The contents of the Site cannot be reproduced,
modified, transferred, distributed, republished, downloaded, posted
or transmitted in any form or by any means including but not
limited to electronic, mechanical photocopying or recording without
the prior written permission of Vodafone Idea Limited. You agree
that the material and content contained within or provided by the
Site is permitted for your own personal use only and may not be
used for commercial purposes or distributed commercially. You may
use the content for your personal use, provided you retain all
copyright and proprietary notices on the content. You will not use
the Site and its content in any way which has an unlawful or
fraudulent purpose or effect. The Companyreserves the right to
charge for access to certain information on www.vodafone.in/
www.ideacellular.com. Vodafone Idea Limited will inform you
where a charge will be incurred by you for accessing certain
services or information on www.vodafone.in/
www.ideacellular.com.
- The Companyshall not assume or accept any responsibility or
liability for the contents which are made available by independent
content providers or third parties on the Site or any other website
linked with www.vodafone.in/ www.ideacellular.com. You
agree to access and / or avail such contents at your own risk,
responsibility and liability.
- By submitting/posting any material to us via the Site, via
email or otherwise, you grant us a perpetual, royalty free and
irrevocable license to copy, modify, distribute or create a
derivative work from that material in any form. You warrant that
the material is fit for publication, you own all rights with
respect to your material and you agree to indemnify us if any third
party takes action against us in relation to the material that you
submit. You warrant that you believe the Companymay publish the
material you submit and/or make use of it or any concepts described
in it in our products or services without liability and you agree
not to take action against us in relation to it. Company does not
guarantee the accuracy, integrity or quality of such material.
Company does not endorse any advice or recommendation or suggestion
posted through the material. Company shall have the right but not
the obligation to monitor the posting/material to determine
compliance with these terms and conditions and applicable laws.
Company reserves the right to edit the material or remove the
material at its discretion without any notice.
C. No Warranty:
- While the Companyshall make all reasonable efforts to update or
correct any information that appears on this Site, we do not make
any representation or warranty (expressed or implied) in relation
to or in any way guarantee the accuracy of information available on
the Site at any given time or make any representation or warranty
with regards to merchantability, title, fitness for a purpose or
non-infringement. Vodafone Idea Limited would not be responsible
for any misinformation, inconvenience, loss or financial or other
damage caused to you due to the use of this Site. Information is
supplied upon the condition that the persons receiving the same
will make their own determination as to its suitability for their
purposes prior to its use or in connection with the making of any
decision using such information. Any use of this Site or the
information available on this Site is at your own risk. Neither the
Companyand itsaffiliates, nor their directors, officers, employees
or agents shall be liable for any loss, damage or expense arising
out of any access to, use of, or reliance upon, this Site or the
information and Content available on this Site, or any website
linked to this Site. The Site including the content or information
therein is provided on “as is basis”.
- The Site may contain forward looking statement or projections.
They are made on reasonable assumptions and are subject to various
risks, uncertainties and factors that could cause actual
outcome/results to be materially different.
- The Companyshall use all reasonable care to maintain the Sitein
a fully operating condition. It is not responsible for the results
of any defects that may exist in the Site. No warranties are given
that Site or its content will be uninterrupted or virus free or
error free or that it will be suitable for the particular purpose
that you have in mind when using it. The Companydoes not accept
responsibility for any defects that may exist or for any costs,
loss of profits, loss of data, or consequential losses arising from
your use of, or inability to use or access or a failure, suspension
or withdrawal of all or part of the service at any time. It is a
condition of the Companyfor allowing you access to the information
on Sitethat you accept that the Companywill not be liable for any
action you take relying on the information on www.vodafone.in/
www.ideacellular.com. If your use of materials or information
from Siteresults in the need for servicing, repair or correction of
equipment or data or you assume any costs relating to the above, we
would not be liable for the same.
- This Site may be linked to other websites on the World Wide Web
that are not under the control of or maintained by the Company.
Such links do not indicate any responsibility or endorsement on our
part for the concerned external website, its contents or the links
displayed on it. These links are provided only as a convenience, in
order to help you find relevant websites, services and/or products
that may be of interest to you, quickly and easily. Vodafone Idea
Limited makes no representations or warranties, express or implied,
concerning any products, services, content or information found on
any linked websites. The access to these websites is at your risk.
The Companyis not responsible for any errors, omissions or
representations on any of our pages or on any links on any of their
pages. Company is not responsible for the data collection
activities of these websites. You are requested to verify the
accuracy of all information on your own before undertaking any
reliance and consult the terms and conditions of the relevant
website. It is your responsibility to decide whether any services
and/or products available through any of these websites are
suitable for your purposes. We do not endorse or recommend the
products or services offered through these websites. The
Companyinforms you that it is not responsible for any transactional
errors, misinformation and frauds taking place on those sites.
D. Intellectual Property Rights:
- Vodafone Idea Limited and any other Company product or service
names referred to on the Site are trademarks of Vodafone Idea
Limited. Your access to the Siteor use thereof shall not grant in
your favour, by implication, estoppel or otherwise, any license,
right, title or interest to use any marks appearing on the Site
without the prior written consent of the Companyor the third party
owner thereof.
- By accessing or using www.vodafone.in/
www.ideacellular.com, you confirm to acknowledge and abide by
all intellectual and industrial property rights, including
copyrights or trademarks belonging to Merged Co or to any third
party content licensor to Merged Co that is made available through
the Site.
- This Site may contain factual references to the names of
certain companies, products and individuals. Vodafone Idea Limited
makes no representation of having a business relationship or tie up
with any such companies, products or individuals. All trade names
shall continue to remain owned by their respective owners.
E. Disclaimers:
- You agree that this Siteis a platform which is being provided
purely on a “best endeavour” basis and subject to acceptance of
these Terms and Conditions. Your access or use of the Siteis
voluntary and you expressly agree to access Siteat your sole risk.
The Companyshall not be responsible or liable for any loss, injury
or any other liability (financial or otherwise) to any user arising
due to access or use of www.vodafone.in/
www.ideacellular.com.
- The service is accessed via the World Wide Web which is
independent of the Siteand the Company. Your use of the
World Wide Web is solely at your own risk and subject to all
applicable national and international laws and regulations. The
Companyhas no responsibility for any information or service
obtained by you on the World Wide Web.
- In your use of the Site, you may enter into correspondence
with, purchase contents, goods and/or services from, or participate
in promotions by advertisers or members or sponsors of the Site.
Unless otherwise stated, any such correspondence, advertisement,
purchase or promotion, including the delivery of and the payment
for goods and/or services, and any other terms, conditions,
warranty or representation associated with such correspondence,
purchase or promotion, is solely between you and the concerned
third party and the contract so entered into is strictly a
bipartite contract. While Vodafone Idea Limited shall take all
reasonable care in arranging for such third parties, the Company
does not guarantee or otherwise assure quality or timeliness of the
services or performance otherwise of/by any such third party. We do
not guarantee that the third parties will perform any of the
transactions entered into on this Site. You agree that The
Companyhas no liability, obligation or responsibility whatsoever
for any such correspondence, purchase or promotion between you and
any such third party. You shall independently agree upon the manner
and terms and conditions of delivery, payment, insurance etc. with
the other registered users/third parties that you transact
with.
- The Site is a secure website and the Companywill take all
reasonable steps to maintain the Site as a secure website. However
even secure websites are susceptible to infiltration and/or
corruption. There are a number of transactional facilities on
www.vodafone.in/ www.ideacellular.com, wherein you can pay
your bills, or get certain services activated by paying the
requisite amount online. Except for the payment facilities
available through the Site, the provision of services is governed
by the relevant service contract or CAF. The Companywould not in
any way be responsible for any damage or loss caused to you as a
result of financial transaction on the Site. The Companywould also
not be responsible or liable in any manner if your credit card /
net banking is misused / used fraudulently while being used on the
Site. Vodafone Idea Limited would not be responsible or liable in
any manner for any error or defects that may exist or for any
costs, loss of profits or consequential losses that may arise from
your use of or inability to use, or access or a failure, suspension
or withdrawal of all or part of the facilities available through
the Site at any time. The Companyaccepts no liability or
responsibility for loss of data or breach of confidentiality or
other consequences howsoever occurring. In case there has to be a
reversal of money paid online, it would be entirely dependent on
the payment gateway's terms and conditions and the Companywould not
be responsible or liable in any manner for quick reversal or for
expediting the process.
F. Limitation of Liability:
- In no event Vodafone Idea Limited including its affiliates,
directors, officers, agents, employees shall be liable for any loss
or damage whatsoever including not limited to direct, indirect,
punitive, incidental and consequential damages, loss of profit,
loss of data, loss of goodwill resulting from the use or inability
to use the Site whether based on warranty, contract, tort or in any
other means or action.
- The Company, to the fullest extent permitted by law, disclaims
all warranties and liability related to your access or use of the
Site. Recognizing the special circumstances relating to the Site
you agree to waive as against the Company, its affiliates, officers
and employees, to the fullest extent permissible by law, any claims
including for loss of business howsoever arising from or relating
to the use of the Site. Without prejudice to the above the
Company's maximum liability, if any, is restricted to the
transaction fees paid to Vodafone Idea Limited by you in respect of
the relevant service.
G. Indemnity:
- You shall indemnify and keep indemnified the Companyand its
officers, directors, employees, customers, affiliates, agents and
licensors harmless from and against any and all claims (including
third party claim), losses, suits, proceedings, action,
liabilities, damages, expenses and costs (including attorney’s fees
and court costs) which the Companymay incur, pay or become
responsible for as a result of breach or alleged breach of your
representations or obligations under the Terms and Conditions, any
failure by you to comply with applicable law, breach of privacy,
defamation, infringement of intellectual property rights of the
Company and any third party claim in respect of misuse of any
information of a third party. Vodafone Idea Limited shall have the
right to defend itself, pursuant to this Clause, subject to your
indemnification. These indemnity obligations will survive
termination of your relationship with Company or you ceasing to use
the Site.
H. Restrictions on usage:
- You agree not to cause, nor knowingly allow others to cause,
any nuisance, annoyance, or inconvenience, whether to the Company
or any of its customers or users of the Siteby any means. You also
agree not to use Siteto transmit or post any material which is
defamatory, offensive or obscene or menacing character or which may
in our judgement cause nuisance, annoyance, inconvenience to the
Company, its users, or any other person or which is illegal. You
will not use the Sitesuch that you would cause the whole or part of
the Siteto be interrupted, damaged, or rendered less efficient or
impaired in any way. The Company does not routinely monitor your
postings to the Site but reserves the right to do so. In our
efforts to promote good citizenship within the Internet community,
if we become aware of inappropriate use of the Site or any of its
services, the Company will respond in any way that, in its sole
discretion, it deems appropriate. You are prohibited from probing /
testing / violating the security of the Site or attempting to
including, without limitation (i) accessing data not intended for
you or logging into a service or account which you are not
authorized to access, (ii) attempting to probe, scan or test the
vulnerability of a system or network or to breach security or
authentication measurers, (iii) attempting to interfere with
service to any user, host or network including, without limitation,
via means of submitting a virus or "trojan horse", overloading,
"flooding", "mail bombing" or "crashing" or (iv) sending
unsolicited electronic mail including, promotions and / or
advertising of other products or services.
- You may not mirror any material contained on the Siteon any
other server without the prior written consent of Vodafone Idea
Limited. Any unauthorised use of the contents of the Sitemay be in
breach of copyright laws or trademark laws.
I. Suspension or Modifications of Terms and Conditions:
- You accept and agree that the Company may suspend or vary the
whole or any part of the Site for any reason, at any time at its
sole discretion without prior notice. The Company hereby reserves
the right to make subsequent changes to, the Site or its content
and services may be modified, varied, supplemented or withdrawn, if
so required in view of business exigencies and/or guidelines issued
/ amended by TRAI, Department of Telecom (DOT) and/or statutory
changes and the same shall be binding on you. Such variations etc.
will be deemed effective and in force immediately upon posting of
the varied terms ontheSite. You are therefore advised to check this
Site regularly for any update(s) or amendment(s) made to these
Terms and Conditions and in the event the modified or amended terms
and conditions are not acceptable to You, You should discontinue
accessing the Site. Your continued usage of the Site in any manner
will constitute your acceptance of the latest revised terms and
conditions. These terms and conditions along with separate written
or electronic contract if any between you and Company constitutes
the complete agreement between you and Company. The failure to
exercise or enforce any provision shall not be deemed as waiver of
that provision. If any provisions of these terms and conditions is
held to be void or unlawful, it shall not affect the validity of
the balance provisions. Company may assign its rights and
obligations herein any time without notice to you. Your rights and
obligations are not assignable without our consent.
J. Governing Law and Jurisdiction:
- These terms and conditions are governed in accordance with the
laws of India. Any dispute shall be subject to the exclusive
jurisdiction of courts in Mumbai.