Summarize the ways by which a healthcare organization can protect the patients they serve. in 300-500 words
Ans) Eight steps you can take to protect the organization which serves the patients:
1. Continually Evaluate HIPAA Compliance:
- You’re in healthcare, so you already know about HIPAA, the Health
Insurance Portability and Accountability Act that safeguards
Protected Health Information (PHI). Fines for non-compliance can
reach millions of dollars and even include jail time, which should
be enough to ensure that you take HIPAA seriously. But you should
also think of HIPAA as a solid starting point for avoiding major
cybersecurity threats.
- HIPAA requires annual risk assessments, and it’s not a bad idea to assess your security and compliance even more frequently. In a typical organization a lot of changes are made in a year, including new software implementations and upgrades, employee turnover and role changes, or mergers and acquisitions—all of which can create vulnerabilities. These assessments are also a great chance to evaluate your internal security policy and incident response plan.
2. Educate Your Employees:
- We all worry about the nefarious hacker, lurking in a dark room
and furiously typing code to steal your organization’s records. The
truth is that one of the leading causes of healthcare data breaches
in 2016 was employee error.
- Make sure that all employees in your organization know what personal information can be shared with patients, caregivers, and others according to HIPAA and any state regulations you need to follow. Give your employees a test of their security knowledge or run simulations through phone calls and emails, and reward the employees who respond correctly.
3. Manage Roles and Access:
- Keeping medical records secure can be a challenge because they
pass through so many hands, but the access that a doctor needs is
different than that of a member of the finance or IT staff. It’s
essential that every user has an individual account with role-based
access appropriate for their position. The IT administrator should
also have full visibility into who accesses or manipulates what
data and when, so they can identify suspicious activity such as
downloading large volumes of data to an unknown IP address.
4. Subnet Your Network:
- It may seem like a basic mistake to an IT or security
professional, but you might be surprised how many healthcare
providers leave patient records exposed to anyone who accesses the
publicly available internet. Subnetting, or creating separate
subnetworks, allows you to set aside part of your network for the
public and others (with more security) for any applications that
touch medical records or credit cards.
5. Use Multi-Factor Authentication:
- The standard username and password isn’t secure enough for users
who need to access private patient information. Multi-factor
authentication typically requires at least two of the following:
something you know (like your password), something you have (like a
token), or something you are (like a fingerprint). A 2015 report by
the Office of the National Coordinator for Health IT found that,
while hospital support for multi-factor authentication had risen by
53 percent since 2010, only half of small urban hospitals were
capable of it. Fifty-nine percent of medium and 63 percent of large
institutions had the capability.
- If you are a healthcare organization that still doesn’t support multi-factor authentication, it’s a key step to take toward securing your data.
6. Protect Devices and Be Cautious with BYOD:
- The majority of healthcare data breaches occur not because of
hackers, but because of stolen or lost devices. For devices owned
by your organization, make sure they are encrypted and that you
have the ability to wipe them remotely.
- You should also adopt strong security measures in your BYOD policy. Employees will want to have the convenience of easily accessing PHI from their tablets, laptops, or mobile phones, but if one of these devices falls into the wrong hands, the result could be devastating to your company. Here are some steps you should take in your BYOD policy:
- Require strong authentication methods
Don’t allow medical records to be stored on employee devices.
- Prevent devices from connecting to healthcare applications beyond
a certain distance from your facility.
7. Ensure Business Associates are Protecting PHI:
- Healthcare providers rely on a wide network of associated
companies and services. Business associates of organizations that
must comply with HIPAA are also held to HIPAA standards for
protecting patient data and will be fined if they fail to do so.
Your business associate agreements with these organizations should
be tailored to both HIPAA and any state regulations that apply to
your organization. The associates should be required to develop
internal processes to assess security, and discover and report data
breaches. Choose business partners that are agreeable to complying
with security best practices or they will be a liability.
8. Encrypt Data at Rest and in Transit:
- HIPAA states that covered entities should “implement a mechanism
to encrypt PHI whenever deemed appropriate.” That can be a little
hard to interpret, but regardless of HIPAA or other regulations,
strong encryption is the best way to protect your data.
- HIPAA also says that if encrypted data is stolen, the incident does not constitute a data breach. In other words, you can avoid damaging your reputation by having to notify your patients, the media, and the government by using encryption.
- A managed file transfer solution can encrypt your files both at rest and in transit using modern, secure encryption methods. Good MFT software will help ensure that you stay up-to-date as encryption standards change over time, while also making your data transfers simple to manage and audit.
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