In a negative message regarding a transaction, the salutation should be _____. A. addressed To Whom...
In a negative message regarding a transaction, the salutation should be _____.
A.
addressed To Whom It May Concern
B.
Dear Sir or Madam
C.
personalized to the recipient
D.
Dear Customer
Homework Answers
| Option C is the answer | |
|
In a negative message regarding a transaction, the salutation should be personalized to the recipient. Comment if you face any issues |
Add Answer to:
In a negative message regarding a transaction, the salutation
should be _____.
A.
addressed To Whom...
The body of a negative message regarding a transaction should _____. A. apologize for the problem...
The body of a negative message regarding a transaction should _____. A. apologize for the problem B. ask for forgiveness C. focus on solutions D. blame the customer for the problem
The opening for a negative message regarding a transaction should _____. A. follow the AIDA plan B. include an apology...
The opening for a negative message regarding a transaction should _____. A. follow the AIDA plan B. include an apology C. include a buffer D. be direct and contain the bad news
The signature on a message regarding a transaction _____. A. should include complete contact information B....
The signature on a message regarding a transaction _____. A. should include complete contact information B. should include the person's full name and title C. is usually the person's first and last name D. is usually just the person's first name
Receivables Confirmation Exercise (10 points) You have been engaged to audit the financial statements of ABC...
Receivables Confirmation Exercise (10 points) You have been engaged to audit the financial statements of ABC Company, for the year ended 12/31/02. To begin your substantive audit work in the accounts receivable area, you obtained an aged trial balance from the bookkeeper. 1-30 days 30-60 days 60-90 days Over 90 current 3,900 1,050 750 800 400 1,720 5,500 Customer Total Name Abner | $3,900 Botox 750 Cat 3,950 Dexter 7.400 Engle 4,500 Fox 31,700 Gate 17,200 Horton 9,060 ISB 4.600...
When refusing typical requests: Focus on negative elements Concentrate on the refusal Transition with the repetition...
When refusing typical requests: Focus on negative elements Concentrate on the refusal Transition with the repetition of key ideas When a company must refuse a request for a donation to a charitable organization, how should the refusal message be focused? On the state of not-for-profit giving and donation cycles On the positive attributes of the charitable organization On the myriad reasons why the company is unable to donate True or False: When refusing internal requests, it is a good idea...
QUESTION 15 All of the following are true regarding negative reinforcement EXCEPT a. It is used...
QUESTION 15 All of the following are true regarding negative reinforcement EXCEPT a. It is used in operant conditioning. b. It is used to decrease unwanted behavior C. It involves the removal of an aversive (unpleasant) condition d. It is used to increase behavior.
QUESTION 15 All of the following are true regarding negative reinforcement EXCEPT a. It is used in operant conditioning. b. It is used to decrease unwanted behavior C. It involves the removal of an aversive (unpleasant)...
13. Which of the following guidelines should be followed when writing an effective message carrying good...
13. Which of the following guidelines should be followed when writing an effective message carrying good news? A. The message should be written using the indirect order of organizing information. B. All the details of the message should be covered in the first paragraph. C. The objective of the message should be made clear within the first paragraph. D. The objective or key point of the message should be presented at the end of the message. E. The message should...
1. Communicating Negative News Effectively Dismiss All Please Wait . . . Please Wait... All businesses...
1. Communicating Negative News Effectively Dismiss All Please Wait . . . Please Wait... All businesses encounter difficulties and must deliver bad news. Bad news can be disappointing, irritating, and even maddening to the receiver of the message; consequently, such messages must be written carefully. If the receiver of a negative message believes _______________ (what goes into the blank) , bad feelings can be reduced. options: A. the matter was handled fairly B. the truth is obvious C. the matter...
When shipping a product that was already paid by the customer in the previous month, the transaction should be reco...
When shipping a product that was already paid by the customer in the previous month, the transaction should be recorded as: Select one a. a debit to unearned revenue and a credit to revenue b. a debit to cash and an credit to owner's equity c. a debit to revenue and a credit to cash O d. a debit to revenue, and credit to unearned revenue
If there is cash involved in a business transaction, the transaction should be recorded in either...
If there is cash involved in a business transaction, the transaction should be recorded in either the ________. A. sales journal or purchases journal B. cash payments journal or cash receipts journal C. cash payments journal or cash receipts journal and in general journal D. cash payments journal or general journal
Receivables Confirmation Exercise (10 points) You have been engaged to audit the financial statements of ABC Company, for the year ended 12/31/02. To begin your substantive audit work in the accounts receivable area, you obtained an aged trial balance from the bookkeeper. 1-30 days 30-60 days 60-90 days Over 90 current 3,900 1,050 750 800 400 1,720 5,500 Customer Total Name Abner | $3,900 Botox 750 Cat 3,950 Dexter 7.400 Engle 4,500 Fox 31,700 Gate 17,200 Horton 9,060 ISB 4.600...
QUESTION 15 All of the following are true regarding negative reinforcement EXCEPT a. It is used in operant conditioning. b. It is used to decrease unwanted behavior C. It involves the removal of an aversive (unpleasant) condition d. It is used to increase behavior.
QUESTION 15 All of the following are true regarding negative reinforcement EXCEPT a. It is used in operant conditioning. b. It is used to decrease unwanted behavior C. It involves the removal of an aversive (unpleasant)...
When shipping a product that was already paid by the customer in the previous month, the transaction should be recorded as: Select one a. a debit to unearned revenue and a credit to revenue b. a debit to cash and an credit to owner's equity c. a debit to revenue and a credit to cash O d. a debit to revenue, and credit to unearned revenue
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