Did customers ask for iPod or did they just want a better Walkman? Did customers what...
Did customers ask for iPod or did they just want a better Walkman? Did customers what a computer in their hand (smartphone) or just a better phone?
Homework Answers
Customers did not explicitly want an iPod as most customers only wanted a better version of walkman and they could not envisage a product which was as different as an iPod. This is due to the limitation of the general public to envisage technological disruption or breakthrough that could happen.
Similarly, customers could not have imagined a handheld computer would be possible and instead they could only have anticipated incremental improvements in the mobile phone. But a smartphone was possible due to ingenious product designers and breakthrough in technology.
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Did customers ask for iPod or did they just want a better
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The answers are in red. I just want to know how to correctly solve this... A hotel claims that 85% of its customers are...
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