ZuoTi.Pro
Question

Thomas Carter, manager of the Northstar hotel, is considering how to restructure the front desk to...

Thomas Carter, manager of the Northstar hotel, is considering how to restructure the front desk to reach an optimum level of staff efficiency and guest service. At present, the hotel has 6 servers on duty, each with a separate line served by a single server. During the peak check in hours of 3:00 - 5:00 pm, 82 customers arrive per hour with a ca of 0.53. It takes an average of 2.6 minutes for the front desk clerk to register each guest with a cp of 0.25. Average number of people in the lobby for service (waiting and being served)

What is the average number of people in the lobby (both waiting and being served)?

3.61
4.44
21.70
57.74
math   Statistics-And-Probability   
0 0
Add a comment Improve this question Transcribed image text
Next > < Previous
Sort answers by oldest

Homework Answers

Answer #1

Answen:- Griven that Fstom tha in bosnution ob senve tiat homas carten, manag en oestan Hotel, is con si dening how to restnuctore and guest Svice he horl as Sevs on dudy, and superard a line Senved by a Sirgle Senven Duzing the Palc Clec in houns 3:0- 5:00 P1, 92 Cost onens ativens pen hous orth a ca of .53 t Hakes an avenge f deste cheet cleni to egisen each gest twilh a ep SG Senvens orn 2-6 minutes -time on e 0.25 s he numbe? nside is represents e onvel rafe Con siclenL is repve sents Ho Senvfce vat ethenebore 4 - 2.6 mio pen guest 1x60 23 .ogn uests sewed po hos oothe avenage 23.03 69 53 stomens in the System The pvo ba is, 82 6 X 23.08 0.59 21ot no Cusiome in the System is C-I nzo 82 그 23 08 23.05 23 06 23.0 3 니 5 -0.59 [1 1 + 9.55 + 6.81 +74146-Gy + 니.72362+79 x 2ヅ [ 29-69+6.926] = 36.4976 .027399 6 o27399 e Mveage numbe ot customers waiting in tine is as fooop:L 23.osx 02739 (6) x (1-0.59) 32 3952.72 21-036 Hence, +le ueroge nmben people in he Syste m Ts the System uenage numben people Anroge nonben Cesd ones being Senved 3.6976 tencehe Covred, option is ()

0 0
Add a comment
Know the answer?
Add Answer to:
Thomas Carter, manager of the Northstar hotel, is considering how to restructure the front desk to...
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Log In

Sign Up

Not the answer you're looking for? Ask your own homework help question. Our experts will answer your question WITHIN MINUTES for Free.
Similar Homework Help Questions

  • Thomas Carter, manager of the Northstar hotel, is considering how to restructure the front desk to...

    Thomas Carter, manager of the Northstar hotel, is considering how to restructure the front desk to reach an optimum level of staff efficiency and guest service. At present, the hotel has 9 servers on duty, each with a separate line. During the peak check in hours of 3:00 - 5:00 pm, 105 customers arrive per hour with a ca of 0.93. It takes an average of 4.7 minutes for the front desk clerk to register each guest with a cp...

  • Donna Shader, manager of the Winter Park Hotel, is considering how to restructure the front desk...

    Donna Shader, manager of the Winter Park Hotel, is considering how to restructure the front desk to reach an optimum level of staff efficiency and guest service. At present, the hotel has five clerks on duty, each with a separate waiting line, during the peak check-in time of 3:00 P.M. to 5:00 P.M. Observation of arrivals during this time show that an average of 90 guests arrive each hour (although there is no upward limit on the number that could...

  • Service Quality at the Remington Hotel Day One Madeline Lewis had recently transferred to the Remington...

    Service Quality at the Remington Hotel Day One Madeline Lewis had recently transferred to the Remington Hotel to improve the level of service quality. She had been with the company for five years and had been quite successful in improving the level of service quality at the two previous hotels to which she had been assigned. Madeline knew that the Remington was going to be a real challenge. The mix of business was 60 percent individual transient guests and 40...

ADVERTISEMENT
Free Homework Help App
Download From Google Play
Scan Your Homework
to Get Instant Free Answers
Need Online Homework Help?
Ask a Question
Get Answers For Free
Most questions answered within 3 hours.
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT