Question

184 Improving the Provision of Care. Treatment, and Services measure is captured identified using the ICD-10-CM diagnosis codes, and then each data measure is in a retrospective review of the patient health record. These data are then rated, and ultimately compared with nationwide benchmarks to point to areas of no improvement in patient care outcomes. Case Study Students should consider a personal healthcare experience in any setting. They should identify the key processes in relation to the areas discussed in this chapter (for example, pharmacy, medication administration, nutritional assessment, or special procedure) CASE STUDY QUESTIONS 1. How might the student monitor the processes he or she has experienced? What types of data would be useful? Describe variations and possible causes of varer tions in the care processes. 2. What worked and what did not work in the processes? Consider interviews healthcare professionals to discuss these issues. Project Application tudents should consider using a standardized criteria set in evaluating custom isfaction for the student project. ng customer sat

Answer 1

1. The care process plays important role in a healthcare setting. The every step in treatmeny plan is crucial. After prescribing the medicines the pharmacist has to make sure that all the prescribed medicines are delivered to the patient or not. And he should say the details of use, frequency, ROA and side effects of medication. If he is an inpatientthen the nurse in the particular unit should note down the frequencytimings and make sure that he has taken the tablets. If he is an outpatient the nurse or any other members of healthcare team should call them regularly and has to note down his condition. And they should also know that he is daily his medication or not. In special conditions or for deadly diseases the patient should be reffred to a nutrionist and give them complete details about what to take and what not take take while taking the medication or having the disease/ disorder.

The data entered in the suitable softwares using a computer is very usefull for quick analysis.the variations occured may in the following ways- social, Hearing, me,or virtual.

2. After interviewing the healthcare professional it came to an end that direct patient counselling and awareness programmes worked well in the community other than telecommunications and all.