Question

Job Duties for Medical Administrative Assistants :

There are a variety of job titles that exist for the position of medical administrative assistant, but usually essential duties remain the same.

--Requirements: List at least 10 common duties that are performed. You can use bullets, a diagram, or just number them.

Part IV - Culture Beliefs Working as a medical administrative assistant can bring different challenges.

One challenge one may have to understand is how to interact with patients of different cultures and beliefs.

--Requirements: List 15 different common patient or cultural beliefs and behaviors associated with health care treatment.

Answer 1

# 10 common duties that are performed by medical administrative assistant are :-

- checking in patients at front desk

- answering the phone

- scheduling appointments

- interviewing patients for case histories in advance of appointments

- compiling medical records and charts

- operating computer software and office equipments

- transferring lab results to the concerned clinicians

- maintaining supplies and appearance of office .

- helping the physician during examination and collect requires sample

- guiding patients about medications and diet as prescribed by the doctor .

# Different cultural beliefs and behaviors associated with health care treatment are :-

1. South Africa health concept :-

- harmony of body ,mind ,spirit and nature

- illness can be prevented by cleanliness ,rest and diet

- cause of illness are :-

- supernatural power

- punishment from God

- conflict in life

Treatment is taken from traditional healer like

- root doctors

- folk practitioners

Treatment methods are :-

- restore harmony

- prayer

- herbs ,roots

- religious rituals ,charms etc

2. Asian health concept :-

Cause of illness :-

- supernatural

- unhealthy environment

- imbalance of ying/ yang

Methods of treatment :-

- cold remedies if yang

- home remedies

- acupuncture / acupressure

- balance energy between yin and yang

3. European health concepts

Causes of illness :-

- microorganisms

- punishment of sins

- lack of cleanliness

- drug , tobacco , alcohol

Treatment method :-

- medications and surgery

- health diet

- cessation of unhealthy habits

- prayer and rituals

- home remedies

4. Hispanic health concepts

Causes.of illness :-

- punishment from God

- susto ( fright ) , envy

- imbalance between hot and cold

Treatment method :-

- hot and cold remedies to restore balance

- herbal remedies

- prayers ,rituals , candles

- anointing with oil

- wearing a black stone to ward off evil

5. Middle eastern health concept

Causes of illness :-

- spiritual causes

- punishment for sins

- evil spirit

Treatment methods :-

- meditation

- charms and amulets

- medication and surgery

- male health professionals are prohibited from touching and examining female patients.

6. Native American health concepts

Causes of illness :-

- supernatural forces

- violation of tobacco

- imbalance between man and nature

Treatment methods :-

- rituals ,charms ,masks

- prayer , meditation to restore harmony with nature

- plants and herbs

- medicine bag

7. Baptist health care beliefs :-

- oppose abortion

- some believe in the healing power of laying on of hands

- may respond passively to medical treatment believing that illness is gods will

- physician is an instrument for God's intervention.

8 Buddhism health care belief :-

- suffering is an inevitable part of life

- illness is the result if negative karma

- cleanliness is important to maintain health

9. Christian health care belief :-

- illness can be eliminated by prayer , spiritual understanding

- should not use medicines and surgerical procedures

- refuse blood transfusion

- will accept legally mandated immunization

10. Jews health care belief :-

- refuse blood transfusion

- refuse bovine valvular replacement