Question

Define the following:   

  Productivity/Efficiency

•         Quality

•         Best practices

•         Processes/Methods

•         Clinical Pathways

•         Measuring: reliability and validity

•         Evaluation and interpretation

•         CQI and PDSA Cycle (4 steps)

•         Customer

•         Quality Culture

•         Wellspring Model

Complete the assignment as a Word Document;

Answer 1

PRODUCTIVITY

• It is the effectiveness of productive effort it s measured in terms of rate of output per unit of input.

EFFICIENCY

• Comparison of what is actually produced or performed with what can be achieved with the same consumption of resources

QUALITY

• Ongoing process of building and sustaining relationship by assessing anticipating and fulfilling stated and implied needs

BEST PRACTICES  

• Best practice is a technique or methodology that through experience and research has proven to reliabily leads to a desired results

PROCESSES

• A process is a series of progressive and interdependent steps by which an end is attained

METHODS

• An established ,habitual, logical, or prescribed practice or systematic process of achieving certain end with accuracy and efficiency

CLINICAL PATHWAYS

• Standardised, evidence based multidisciplinary management plans, which identify an appropriate sequence of clinical interventions,timeframes,milestones and expected outcomes for an homogeneous patient group

MEASURING RELIABILITY AND VALIDITY

• All measurements especially measurements of behaviors,opinion and construct are subject to fluctuation that can effect the measurements of reliability and validity

EVALUATION

• It is a systematic determination of a subjects Merritt, worth and significance,using criteria governed by a set of standards .

INTERPRETATION

• Interpretation is the act of explaining ,reframing or otherwise showing your own understanding of something.

CQI(CONTINUOUS QUALITY IMPROVEMENT ),PDSA(PLAN DO STUDY ACT)CYCLE

• Plan -Plan the test test or observation
• Do-over try out the test on a small scale
• Study-set aside time to analyze the data and study results
• Act-refine the change ,based on what was learned from test

CUSTOMER

• Recipient of good, service ,product or an idea obtained from a seller ,vendor or supplier via a financial transaction or exchange for money or some other valuable consideration

QUALITY CULTURE

• Is the pattern of human habits ,shared beliefs ,values ,attitudes,institutions,behaviour patterns that characterize the members of community or organization

WELLSPRING MODEL

• A source or supply of anything ,especially when considered inexhaustible