Question

Narrative 2: CentralRisk Insurance Company CentralRisk Insurance Company of Indianapolis, Indiana, processes its automobile insurance policies on a batch-oriented computer system with magnetic disk storage. Customers call the sales clerks to request auto insurance. While on the phone with the customer, the sales clerk keys the customer and policy information The computer system reads the policy pricing file and displays a potential policy number, the policy information, and the expected cost of the policy. The sales clerk reads this information back to the customer who gives verbal approval to go ahead with the insurance request (there is an error routine, not described here, for those requests that the cus- tomer does not approve). The clerk keys in an acceptance code and the computer writes the data on a pending policies file.

Using the narrative complete the following:

1. Create a Table of Entities and Activities

2. Create a Physical and Context DFD

3. Create a flowchart

Answer 1

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