Ans) The base case analysis found that, given the assumptions above, compared with the standard model of no telehealth consultation and transfer of patients with suspected moderate or severe TBI to a trauma center, the telemedicine model results in an incremental cost savings of $1,937 per patient from the perspective of the health care system and payers.
- Sensitivity analyses indicate that telehealth may be
cost-saving to the health care system and payers, but these
I-11savings are dependent on the exact costs and relative
differences in costs for the different types
of hospitalizations (i.e., the costs of the Level I or II trauma
center for a patient not requiring a
neurosurgical intervention (NSI) and the costs for a patient not
transferred and cared for at the local hospital).
- Specifically, the sensitivity analyses identified that the
parameter that had the highest
influence on the model results and that could change the direction
of conclusion (e.g. cause the telehealth model to be more
expensive) was if the cost of treating patients who did not require
NSI in a trauma center reached the top of its range. In addition,
when community hospital costs for NSI patients approached the upper
end of its range, closing the difference in cost between community
hospital and trauma center admissions, the telemedicine model
became more costly.
- Furthermore, the assumption of equivalence in outcomes is
fundamental to the relevance of these findings.
- In a scenario where mortality outcomes are not equivalent, any
difference in costs could
be easily outweighed by incremental differences in life years
gained or lost.
- These findings may be most relevant to alternative payment and
service delivery models, such as accountable care organizations,
and value based insurance designs, which have the
ability to allocate patients to different settings, or from the
perspective of payers/insurers who are responsible for
reimbursement across several types of hospitals.
- Telehealth consultations appear to increase efficiency for a
multi-hospital health system or payers, in that telehealth can be
used to decide to treat patients in a lower cost setting (in this
case in the local hospital), rather than
transferring a patient who does not need NSI to a higher cost
setting (e.g. a tertiary care center).
- However, if telehealth is only evaluated from the perspective of
a single hospital, the conclusion might differ.
- For example, a community hospital may see an increase in
revenue from patients who are retained in-house rather than
transferred with telehealth but would not see the savings a
health system would from avoiding a more expensive
hospitalization.
- From these two different perspectives, the return on an
investment in telehealth would differ because the amount of savings
or change in revenue are likely different. Modeling could be
expanded to compare these perspectives and identify when telehealth
does result in savings.
- It is also important to consider that the differences in costs
may also vary across regions, depending on what services are
available and how the health care system is organized.
- For example, some regions have diverse systems with independent community hospitals while others are covered by larger systems consisting of both community and tertiary care centers under the same umbrella organization.
- According to the 2016 Snapshot of U.S. Health Systems from the Comparative Health System Performance Initiative, these larger systems represent almost 43% of hospitals in the U.S.20 with at least 18 hospitals per system. For these larger systems, the lower overall cost of care when telehealth is used to support treatment of patients who do not need NSI in lower cost hospitals represents a real opportunity for both cost and staff efficiency.
- Furthermore, the reimbursement structure or payment model
matters substantially in both the cost estimates and the
incentives. For example, in an accountable care model, a large
health system could reduce overall costs of care by shifting
patients to the lower cost setting while retaining the same per
person payment/reimbursement. However, under fee-for-service
contracts, the hospitals may be reimbursed based on the location of
care (regardless of what was needed) and the insurer/payer may or
may not realize a difference in costs, depending on the
reimbursement scheme and DRG modifiers.
- Thus, if the reimbursement in the community
hospital were the same as the trauma center for a patient who did
not undergo NSI, then there
would be no cost difference.
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