Question

6. Schoemaker and Gunther (2006) recommend making deliberate mistakes as ways of breaking out of ineffective or suboptima strategy borne of flawed or outdated assumptions. They provide some guidelines for which kinds of mistakes to deliberately make, such as those with a limited cost versus the potential gain. Based on their criteria, can you think of a potential "mistale you might suggest to your primary-care provider to improve their clinic performance? For example, you might suggest t they eliminate visit co-pays. What are the costs or harms that make this a mistake? What are the assumptions that underpin the practice? What are the potential advantages?

Answer 1

In the year of 2006 Paul J,H.Schoemaker and Robert E.Gunther coducted a market reseach on the topic "The wisdom of Deliberate Mistakes".They found that Organizations need to make mistakes inorder to improve,they go greath lengths to avoid anything resembling an error.According to their view a true deliberate mistakes (experiments) or different innovative approaches are expected for the success of an organization instead of rejecting it as too costly.We need to carefully analyze between the potential expense of a mistake and potential benefits of learning.That means consider making intentional mistakes when the potential benefits greatly outweighs the cost of the mistake.The mistakes we could make on purpose and we have to differentiate between the smart mistakes with the dumb ones.

Here the topic is "eliminate visit co-pays"

The copayment of an health plan means it is the benefits gain from an insure plan to the organization where the patient has to pay a fixed amount for the covered service that means out of pocket paid by the patient for each time a medical serivice is accessed.

By eliminating the visit copays means we are intentionally or deliberately or intentionally making a mistake to gain a potential benefits.

The cost or harms from this mistake is the organization is not gaining an fixed amount of money in terms of copayment ,ie out of pocket from the patient.The patient has not to pay to the provider of the service for receiving the medical service in terms of co-payment.

Assumptions:

*Improves the trust of the patient in medical services provided

*More affection of the patients towards the services provided

*The patient may assumes that they can save their out-of pocket in terms of co-pays

*Improves the skills of the care provider

*Good careers and opportunities for young degree holders

Potential advantages:

*Increase in the rush of patients for medical services

*By treating more patients with different conditions gaining new knowledge and skills for new and existing staff

*Gain potential benefits in terms of name and fame of organization rather than expenses

*By offering care to more patients get more satisfaction from the services provided