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7. Your office has a relaxed policy with regard to the release of information in health...

7. Your office has a relaxed policy with regard to the release of information in health records. A patient asks to see his record. You know that there is information in the record regarding telephone calls from the patient’s relatives that would interfere with the family relationship. The physician is away for a week. How would you handle the matter?

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Answer #1

7.Rhe following things has to be ensured before releasing the medical records to a patient

  • Ensure a written consent is taken from the patient regarding what will be provided in the re order and what information will not be provided
  • Inform the approval of the concerned provider is essential to release the record and the physician is away for a week in a genuine and acceptable words which can soothe the patient .This is one of the best option to avoid issues
  • The patient should have got approval from their provider
  • Provide only the requested parts needed for patient as the medical records are of many pages.
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