Value-Added versus Non-Value-Added at a Restaurant Go to a fast-food restaurant (or think of the last...
Value-Added versus Non-Value-Added at a Restaurant
Go to a fast-food restaurant (or think of the last time you were at a fast-food restaurant). Observe the steps involved in providing a meal to a customer. You will be watching for value-added steps and non-value-added steps. Answer the following questions.
Basic Discussion Questions
-
Describe the steps involved with delivering the meal to the customer that you can observe.
-
Describe the “behind-the-scenes” processes that are likely in the restaurant, such as cleaning, stocking, and cooking activities.
-
With your answers for Questions 1 and 2, list all of the possible activities, materials, and information that you think might be included on a value stream map for the restaurant. Include all of the steps you can think of (not necessarily only those you can observe).
-
Make a list of the eight wastes as denoted by the acronym DOWNTIME (Defects, Overproduction, Waiting, Not utilizing people to their full potential, Transportation, Inventory, Movement, and Excess processing). Next to each waste category, list at least one possible non-value-added activity that might or might not be in the processes in that restaurant.
-
Go back to the list of items for the potential value stream map. Circle potential areas for improvement and explain which wastes might be involved in those areas.
Homework Answers
Add Answer to:
Value-Added versus Non-Value-Added at a
Restaurant
Go to a fast-food restaurant (or think of the last...
Go to a fast-food restaurant (or think of the last time you were at a fast-food...
Go to a fast-food restaurant (or think of the last time you were at a fast-food restaurant). Observe the steps involved in providing a meal to a customer. You will be watching for value-added steps and non-value-added steps. Answer the following questions. Discussion Questions 1. Describe the steps involved with delivering the meal to the customer that you can observe, 2. Describe the "behind-the-scenes" processes that are likely in the restaurant, such as cleaning, stocking, and cooking activities. 3. With...
You are the manager of a restaurant for a fast-food franchise. Last month, the mean waiting...
You are the manager of a restaurant for a fast-food franchise.
Last month, the mean waiting time at the drive-through window for
branches in your geographical region, as measured from the time a
customer places an order until the time the customer receives the
order, was 3.8 minutes. You select a random sample of 81 orders.
The sample mean waiting time is 3.63 minutes, with a sample
standard deviation of 0.9 minute. Complete parts (a) and (b)
below.
fast-food franchise....
You are the manager of a restaurant for a fast-food franchise. Last month, the mean waiting...
You are the manager of a restaurant for a fast-food franchise. Last month, the mean waiting time at the drive-through window for branches in your geographical region, as measured from the time a customer places an order until the time the customer receives the order, was 3.6 minutes. You select a random sample of 64 orders. The sample mean waiting time is 3.82 minutes, with a sample standard deviation of0.8 minute. Complete parts (a) and (b) below. a. At the...
the spreadsheet goes to the third and fourth phot EXHIBIT 7.7 Value Stream Map for Restaurant...
the spreadsheet goes to the third and
fourth phot
EXHIBIT 7.7 Value Stream Map for Restaurant Order Posting and Fulfillment Process Value Added Activities (VA) Non-Value Added Activities (NVA) Order waits on order board @ (5 minutes per order) (1 hr/60 min) (55 per hour) = 50.417 Chef picks up order and checks "Is it accurate?" @ (1 minute per order) (1 hr/60 min) % ($30 per hour) = $0.50 If order is accurate, chef stages raw materials @ (4...
answer state the conclusion You are the manager of a restaurant for a fast-food franchise. Last...
answer state the
conclusion
You are the manager of a restaurant for a fast-food franchise. Last month, the mean waiting time at the drive-through window for branches in your geographical region, as measured from the time a customer places an order until the time the customer receives the order, was 3.9 minutes. You select a random sample of 81 orders. The sample mean waiting time is 4.14 minutes, with a sample standard deviation of 0.9 minute. Complete parts (a) and...
You are the manager of a restaurant for a fast-food franchise. Last month, the mean waiting...
You are the manager of a restaurant for a fast-food franchise. Last month, the mean waiting time at the drive-through window for branches in your geographical region, as measured from the time a customer places an order until the time the customer receives the order, was 3.6 minutes. You select a random sample of 81 orders. The sample mean waiting time is 3.35 minutes, with a sample standard deviation of 0.9 minute. Complete parts (a) and (b) below. a. At...
A contest at a fast-food restaurant offered the cash prizes and probabilities of winning on one visit shown to the right. Suppose you spend $1 to buy a bus pass that lets you go to 26 different restaurants in the chain and pick up entry forms. Find your
A contest at a fast-food restaurant offered cash prizes and the probabilities of winning on one visit are shown to the right. Suppose you spend $1 to buy a bus pass that lets you go to 26 different restaurants in the chain and pick up entry forms. Find your expected value.Prize Probability$100,000 1/7,804,800$25,000 1/1,560,960$5,000 1/780,480$1,000 1/97,560$100 1/19,512$5 1/4,878$1 1/542
You are the manager of a restaurant for a fast-food franchise. Last month, the mean waiting...
You are the manager of a restaurant for a fast-food franchise. Last month, the mean waiting time at the drive-through window for branches in your geographical region, as measured from the time a customer places an order until the time the customer receives the order, was 3.7 minutes. You select a random sample of 81 orders. The sample mean waiting time is 3.93 minutes, with a sample standard deviation of 0.9 minute. Complete parts (a) and (b) below. a. At...
Problem V - (15 points) Speedy Spuds is a fast-food restaurant offering all kinds of potatoes....
Problem V - (15 points) Speedy Spuds is a fast-food restaurant offering all kinds of potatoes. The manager has a 30-second time limit for serving customers. Servers at the counter say they could achieve that limit if the form they must fill out and give to the kitchen were simplified. The information from the completed form is entered into the computer system at the end of the day, when the data entry person enters the kind of potato purchased, additional...
Sunshine Enterprises Case Study “I think the waiter wrote in an extra $25 tip on my Sunshine Café...
Sunshine Enterprises Case Study “I think the waiter wrote in an extra $25 tip on my Sunshine Café bill after I received and signed my credit card receipt,” Mr. Mark Otter said to the restaurant manager, Brad Gladiolus. “Mr. Otter, mail me a copy of the restaurant receipt and I’ll investigate,” responded Mr. Gladiolus. “I don’t have the receipt—I lost it—but I have my monthly credit card statement,” replied Mr. Otter. Mr. Gladiolus hesitated, then said, “Mr. Otter, I don’t...
Go to a fast-food restaurant (or think of the last time you were at a fast-food restaurant). Observe the steps involved in providing a meal to a customer. You will be watching for value-added steps and non-value-added steps. Answer the following questions. Discussion Questions 1. Describe the steps involved with delivering the meal to the customer that you can observe, 2. Describe the "behind-the-scenes" processes that are likely in the restaurant, such as cleaning, stocking, and cooking activities. 3. With...
You are the manager of a restaurant for a fast-food franchise.
Last month, the mean waiting time at the drive-through window for
branches in your geographical region, as measured from the time a
customer places an order until the time the customer receives the
order, was 3.8 minutes. You select a random sample of 81 orders.
The sample mean waiting time is 3.63 minutes, with a sample
standard deviation of 0.9 minute. Complete parts (a) and (b)
below.
fast-food franchise....
the spreadsheet goes to the third and
fourth phot
EXHIBIT 7.7 Value Stream Map for Restaurant Order Posting and Fulfillment Process Value Added Activities (VA) Non-Value Added Activities (NVA) Order waits on order board @ (5 minutes per order) (1 hr/60 min) (55 per hour) = 50.417 Chef picks up order and checks "Is it accurate?" @ (1 minute per order) (1 hr/60 min) % ($30 per hour) = $0.50 If order is accurate, chef stages raw materials @ (4...
answer state the
conclusion
You are the manager of a restaurant for a fast-food franchise. Last month, the mean waiting time at the drive-through window for branches in your geographical region, as measured from the time a customer places an order until the time the customer receives the order, was 3.9 minutes. You select a random sample of 81 orders. The sample mean waiting time is 4.14 minutes, with a sample standard deviation of 0.9 minute. Complete parts (a) and...
You are the manager of a restaurant for a fast-food franchise. Last month, the mean waiting time at the drive-through window for branches in your geographical region, as measured from the time a customer places an order until the time the customer receives the order, was 3.6 minutes. You select a random sample of 81 orders. The sample mean waiting time is 3.35 minutes, with a sample standard deviation of 0.9 minute. Complete parts (a) and (b) below. a. At...
You are the manager of a restaurant for a fast-food franchise. Last month, the mean waiting time at the drive-through window for branches in your geographical region, as measured from the time a customer places an order until the time the customer receives the order, was 3.7 minutes. You select a random sample of 81 orders. The sample mean waiting time is 3.93 minutes, with a sample standard deviation of 0.9 minute. Complete parts (a) and (b) below. a. At...
Most questions answered within 3 hours.
-
1. Answer A-D having to do with Ohm's Law:
A. What is the resistance of a...
asked 8 minutes ago -
Question :1 (40%, 8% per sub question)
A firm is evaluating two mutually exclusive projects that...
asked 21 minutes ago -
Acme Company insured its building on a replacement cost basis
for $700,000 under a property insurance...
asked 22 minutes ago -
Suppose 4.8 g of zinc is treated with 7.4 g of pure hydrogen
chloride. What is...
asked 30 minutes ago -
In an effort to cut down on garbage, Custodial Staff remove all
the garbage/recycling/compost cans from...
asked 31 minutes ago -
Access control is an important function in data security.
Specifically, tell me why access control is...
asked 38 minutes ago -
In the "Go" button add 15 random numbers in the array using a
random number generator....
asked 39 minutes ago -
5. Draw Molecular Orbital Diagrams for C2, C2 and C2. a. Determine the bond order for...
asked 3 years ago -
The emergency room at Hospital Systems, Inc (HIS) serves
patients who arrive according to
a Poisson...
asked 52 minutes ago -
The chickens at Colonel Thompson's Ranch have a mean weight of
1850 g, with a standard...
asked 1 hour ago -
The time married men with children spend on child care averages
5.9 hours per week (Time,...
asked 1 hour ago -
There are many minerals which contain sliver. One of them,
smithite, is placed in water and...
asked 1 hour ago