Question

11. What is the difference between PIA (Product Impact Assessment) and QN (Quality Notification)? In which case these documents need to be written?

Answer 1

Ans)

Product Social Impact Assessment looks at the product level instead of the corporate level. The method identifies points of excellence, improvement opportunities and social hotspots throughout the life cycle of a product, and does not just focus on the supply chain and managing risks. The development of this method is an important step towards establishing a standard for social impact assessment.

Product Social Impact Assessment is designed to address three main objectives:

Make positive and negative impacts of products measurable and visible
Support decision making and communication at product level
Contribute to overall sustainability assessment

- Quality Notification is a subcomponent of the Quality Management module in SAP ECC in sales and distribution, production and procurement. Quality Notification provides a formal notification to record a customer's complaint for a defective product and helps take action on such issues.