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Case Discussion Questions ow might the implications of the P-O-L-Cframework differ for an organization like Goodwill Industries versus a firm like tarbucks? 2. What mana l roles are likely to be of the most value to individual 3- will has found success in the social services. What proble t from hiring and training the d opulations that Goodwill is involved with? 4- 5 Why do you think Goodwill beli oodwill need to manage that are different from for-profit organizations? ieves it necessary to continually innovate
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  1. How might the implecation of the p-o-l-c frame work differs for the organization like good will industries and a firms like star bucks


The difference is simple Goodwill is a non-profit so there P-O-L-C framework is revolving around how can they make money so that they can maintain there business, firms like Starbucks is for profit so there P-O-L-C framework is revolving around creating the right products to make a bigger profit, more money.

  1. What managerial roles are likely to be of the most value to individual goodwill stores


The managerial roles that are likely to be of the most value to individual Goodwill stores are most likely employee and innovation management. Employee management is of value to this company because it is apart of their mission to do good for the employees, who are members of the community. This relates to the third part of the P-O-L-C Framework. A manager would have to effectively lead by learning about thesubordinates and would then have to assign the best task for them. Innovation management is important because it is how the business stays up to date with new trends and technology. It is one of the key elements to maintain a successful business like Goodwill.

Good will has found success in the social services. What problems might result from hiring and training the diverse populations that good will is involved with?

  1. By hiring such socially diverse groups of individuals, Goodwill may eventually experience cultural and social differences between groups of people that they are employing. ´Because Goodwill has created such an established diversity and employees are comfortable with addressing stereotyping and discrimination, conflict and tension may eventually occur. ´Some specific groups may feel as though they are being treated differently or unfairly than other employees of the company.
  2. What kind of stake holders does good will need to manage that the different from for profit organizations?

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