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How important is communication to a leader? What communication tools do you use? How do you...

How important is communication to a leader? What communication tools do you use? How do you use information technology to facilitate the management of client care and day to day operations?

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Communication is very important to a leader as a leader, we must inspire others through the proper usage of words and actions. Thus Communication serves the function of informing, persuading, guiding, and assuring, as well as inspiring the followers. Communication tools that are used as leader include;

Conflict Resolution Skills as only when conflicts are resolved, we can have effective communication.

Decision Making Skills as only when proper decisions are made, people are satisfied and there is room for effective communication

Good listening skills are also important in this aspect

Proficiency of language is also very important as language acts as a medium of expression.

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