Question

WAe DENEpWorld Where dreams come true Magic Kingdom park is a theme park at Walt Disney World Resort featuring classic attractions, enchanting fireworks, musical parades and Disney Characters. But while theme park guests enjoy the various attractions, engineers are hard at work in an underground control room making decisions designed to improve the guest experience for all. Forecasting serves as the analytical foundation for operations planning at the Resort. It all starts with the park attendance forecast, which lays out the expected attendance at each park. These predictions are strongly considered when setting park hours and performing other strategic planning. Another innovative way the resort uses forecasting is for managing and estimating attraction wait times The most popular attractions utilize Disney's FastPass system - a unique virtual queueing system that allows guests to receive a ticket with a designated one-hour window of time when they can return and skip the regular (standby) line. The virtual queue poses an extra challenge to forecasting the standby wait time since many FastPass guests will return before the guest entering the standby queue reaches the front of the line. For a single theme park per day, you can make up to 3 FastPass selections in advance. The FastPass system poses a challenge to forecasting because wait time estimates are negatively affected as the percentage of individuals who miss their one-hour reservation window increases. (This happens more frequently for the third FastPass because after each park guests uses their allotted three FastPasses, they receive additional FastPasses, one at a time, for any Walt Disney World park until closing or all passes have been reserved, whichever comes first. To book this "fourth" FastPass, guests must have three booked at the first park; thus, if they only want to ride two attractions at the first park they book a third and simply do not board the ride.) Additional information regarding Magic Kingdom follows: