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how can healthcare organizations use customer or patient complaint data to improve processes?

how can healthcare organizations use customer or patient complaint data to improve processes?

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Answer #1

This is the general aspects which are helpful to improve the health care facilities of the health care organizations though the data of the hospital information.

Patient's complaints can help to identify there which are the problems community people are facing while receiving health care services.

Specific complaints can helps to organise the new facilities or helps to solve particular problems.

Majority of complaints are solved earlier because it can be indicate that what are the lacking points sould be include for further.

Patient's feedback are always important for health care organizations because it's key factor which helps to hospital to improve the facilities. Also help to assess the staffs behaviour who are really managing patients.

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