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Why is it important for the nurse to be self-aware when dealing with angry clients?

Why is it important for the nurse to be self-aware when dealing with angry clients?

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Self-awareness is a process of objective examination of oneself and is one of the important components in nurse-client relationship. ... It is important for nurses to know themselves well and it ultimately helps them to build a therapeutic environment of caring and healing.

The nurse-client relationship is composed of several elements.

  • Boundaries. Main article: Professional boundaries. ...
  • Confidentiality. This makes the relationship safe and establishes trust. ...
  • Self-awareness. ...
  • Genuine, warm and respectful. ...
  • Empathy. ...
  • Cultural sensitivity. ...
  • Collaborative goal setting. ...
  • Responsible, ethical practice.

therapeutic relationship with the patient, which includes effective communication and information-sharing, will assist the nurse in understanding the patient's preferences regarding their environment, enabling them to feel safe and to trust in the care being provided.

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