Ans) Somewhat Effective
Explaination:
As outlining reasons by which the patient/customer's concern was not justified we will get to know the patient's complaint reason & will be able to identify the necessary actions to be taken.
Rated Somewhat Effective as the patient/customer is in panic state due to his condition, he will act this way as to demonstrate his behavior so somewhat clarifying the reason will be effective.
Question 2/8 Rate the effectiveness of this action for dealing with an angry patient/customer who has...
Question 6/8 Rate the effectiveness of this action for dealing with an angry patient/customer who has come to you with a complaint: Making sure that you are not held personally responsible for the incident. Very Ineffective Somewhat Ineffective Neither Effective nor Ineffective Somewhat Effective Very Effective Return to Previous Question
Rate the effectiveness of this action as preparation for a major project/initiative that you will be leading: Identifying more and less critical activities. Very Ineffective Somewhat Ineffective Neither Effective nor Ineffective Somewhat Effective Very Effective
List four quality and patient safety concerns/issues (one to two sentences each) related to case study situation. For each concern/issue listed, provide PRMC leadership team with supporting rationale as to why the concern/issue negatively impacts patient safety and quality. Finally, identify one HRM practice (two to three sentences for each practice) for each concern/issue that PRMC should implement organization wide. Experiential Exercise Note: This case was written on Accreditation of Rehabilitation Facilities International Community resources center Case by Jenna Green...
Question 1 Which of these is NOT a reason that public corruption is detrimental to a nation's economy? Corrupt public officials misallocate scarce public resources Corruption hinders the development of fair markets Corruption undermines institutional trust Corruption may allow economic actors to bypass the impediments of poor-functioning institutions estion 2 The major flaw of mercantilism is that mercantilists view trade as _________________. a positive-sum game in which trade benefits both importers and exporters a zero-sum game in which trade benefits...
Below is the information: It is important to understand the different leadership styles employed by nursing leaders in healthcare organizations and to understand their significance on nursing practice and patient outcomes, for better or for worse. Objective: Read the articles from Nursing Standard (PDF) and Bradley University (PDF). In -250 words, formulate an opinion on the following: 1. Reflect on an occasion where you experienced ineffective leadership (doesn't have to be in the hospital). What behaviors did they display? What...
Read the following case: Answer the questions accordingly: PLEASE MAKE COPY PASTE AVAILABLE EEOC v. Management Hospitality of Racine 666 F.3d 422 (7th Cir. 2012) OPINION BY DISTRICT JUDGE YOUNG: The Equal Employment Opportunity Commission ("EEOC") brought this action on behalf of two serv- ers, Katrina Shisler and Michelle Powell, who were em- ployed at an International House of Pancakes franchise in Racine, Wisconsin (the "Racine IHOP"), alleging that the servers were sexually harassed in violation of Title VII of...
Question 1 For each of the following sub-questions, select the best answer. Each correct answer is worth two marks. 1. Neither Chile nor Peru has a mass-market café culture, but this fact has not stopped Starbucks from trying to determine what can be done to make its coffee houses successful in those markets. By recognizing that people in these two South American countries do not drink coffee as people in the United States do and that it needs to change...
THE COMPANY: MORE POWER, INC. More Power, Inc., is a large, local retail store specializing in the sale and service of hardware, tools, lawn and garden implements, and other materials for the home. More Power operates seven days a week, dawn to dusk. Approximately 120 employees work in distinct divisions within the store, including customer service/return desk; warehouse and delivery; service and repair; and three distinct sections focused on (1) hardware and tools, (2) lawn and garden and outdoors, and...
A. Issues [1] In addition to damages for one year's notice period, can a trial judge award significant damages for the mere fact of an employee's dismissal, or for the stigma that that dismissal brings? Or for the employer thereafter competing with the ex-employee for the clients, before the ex-employee has got a new job? B. Basic Facts [2] This is an appeal from 2009 ABQB 591 (CanLII), 473 A.R. 254. [3] Usually a judgment recites facts before law. But...
i have the case study question with the answers but i need help to re-write the answers. please see the attached files Case Study Analysis (CSF3003) Assessment Description and Requirements CLO1: Case Study 1 Ahmad lef home to study master and PhD in Australia. He has fees for the first semester only. After he arrived to Sydney and settled down, he start looking for a part-time job to save money for the next term. Ahmad has some experience on making...