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What do you think about the benefits of decision support. Example, an order is entered for...

What do you think about the benefits of decision support. Example, an order is entered for an antibiotic and the patient has an allergy, and the decision support within the EHR picks up the allergy and alerts the pharmacy and physician?

What do you believe are the unintended consequences of the implementation of the EHR if any?

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Ans) The benefits of a decision support system (DSS) can be subtler than those of other systems. This chapter identifies benefits from various DSSs as described in the literature and categorizes them according to their effects on various phases of the problem-solving process.

- The important role of a DSS is to support all phases of the decision-making process. Sometimes, a DSS does not provide better decisions, but the decision process can be improved, for instance, decision makers might be achieved their goals with less effort within a time frame, and in some cases requiring the better documentation, thus, decision process improvements may provide improved decisions.

- EHRs can offer many benefits to health care providers and their patients, including better quality of medical care, greater efficiencies, and improved patient safety. Unintended consequences can undermine provider acceptance, increase costs, sometimes lead to failed implementation, and even result in harm to patients.

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