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QUESTION 1 In terms of brand loyalty, consumers prefer specific brands but will accept substitutes for which type of consumer
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Answer #1

Ans) 1) Brand loyalty occurs when a firm offers highly differentiated products with superior quality and high price.

Shopping products are those which are expensive, differentiated, and have large number of selective outlets.

Option a.

2) New product development process involves idea generation, screening, concept development and testing, marketing strategy development, product development, testing and finally commercialization.

Option c (seven stages...)

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