Question

Examine and evaluate the effectiveness and usability of Total Quality Management in Long Term Care settings. Identify one potential challenge facing a Long Term Care facility of your choosing and explain how TQM may help to resolve the potential challenge.

Answer 1

Answer :

• Total quality management is is a comprehensive strategy of organizational and attitude change For enabling personnel to learn and Use quality methods ,in order to reduce costa and meetone the requirements of patients and other customers .
• TQM empowe the clinicians and managers to analyse and improve process .
• TQM are established to prevent clinical and administrative problems ,increase patient satisfaction ,continuesly improve the organizations processes and provide health care services as good or better .

Potential challenges :

• There are many challenges facing by long term care facilities .
• limitted commitment of all parties working in hospitals ,the physicians and spevialists usually work on their own and have limited commitments with the hospital they corporate with.
• Diffusion of interest : most of the doctors believe that their interesta are not directly tied to that of hospitals they work with .issue with malpractice of physicians will impending the success of quality improvement in medical care .
• Structure of hospital : the difficulty of involving physicians in TQM has its roots in hospital structure and conflicts between medical and nursing staff.
• Lack of resources and adequate medical supplies .
• Lack of adequate trained personnel
• Lack of financial resources to run long term care settings .
• Reduced patient satisfaction

How TQM resolve challenges :

• By providing best possible care yhrough continuesly improving services to meet expectation of patient .
• By implimenting new strategies For providing high quality care to patient
• Quality management seeks to improve effectiveness of treatment and increase patient satisfaction with the service .
• By focussing needs of patients
• By providing insurance facility to patient .
• By delivering consistent quality care which inturn requires reliable process .
• By providing easy accessibility to patients .
• Staff are very much competent .providing trained ,knowledgeble staff to implement care to patients .
• By reducing health care cost For patient .
• By improving patient and provider therapeutic relationship .
• Team work .