Question

1. Explain the importance of an organization-specific down 4. Describe key components of a business continuity plan time risk assessment. 2. Describe the pros and cons of different assessment tools and (a) how they might differ for different types of orga- nizations and (b) how they might differ depending on for evaluating downtime events and discuss scenarios in EHR maturity level. which they might be used to their best advantage. 3. Compare and contrast the roles of the informatician, the 5. Contrast different communication methods for system downtime events and summarize the pros and cons dinician, and IT personnel in system downtime planning. of CASE STUDY At your Level 2 trauma center, an unplanned EHR downtimethat it will take 8 hours to recover the system, for a total down- occurs at 17:00 on a Tuesday. After 1 hour of troubleshooting time of 10 hours. and working with the vendor's help desk, the IT team attempts a system reboot, which is unsuccessful. The vendor Discussion Questions is in a different time zone, so specialists have to be called in 1. Plot each component on the Downtime Determinator for rom home to respond to this incident. The initial assessment both part 1 and part 2 of the scenario as it unfolded. is that the downtime is due to database corruption and the system will have to be recovered from backup systems. Unfor- tunately, the system is not configured with high availability 2. Make changes to the assessment and plans to account for lechniques, nor is it redundant. The IT department estimates changes to the scenario. document your IT response, end user response, and communication plans.

Answer 1

Q. No 1. Answer :

Important of an organization specific down time risk assessment :

Downtime risk assessment :

* down time means some times during in the working time the machines or especially computers are not working or not able to use, so it is one of the risk in the organization.

* It is very important to create awareness regarding problems which are going to arise.

* it is one of the integral part to maintain or plan safety organizational plans.

* we can identify who are at the risk points like employees or any consumers.

Q. No 3. Answer ;

Role of informatician :

* informatician will give the information related to the downtime risk and it's problems.

Role of clinician :

Clinician will plan the policies and procedures .

Role of IT personnel :

* they will provides information regarding down time, what and when happens it, and the other staff has to do in this time.

Q. No 4. Answer :

Key components of a business continuity plan :

* personnel or employees, and other workers

* communication among them

* using technology and maintaining monitoring those any technological issues.

* electronic payment systems.

* Facilities

* financial disbursement

* liquidity concerns ect.

* manual operations.

These are the key components of a business continuity plan.

a) these all key components are different from different organizations because each organizational goals and mission and visions are different.

b) these are differ from EHR maturity level due to some organizations may follow electronic health records and some may not follow, so these components are different from that.

Q. No 5. Answer :

Alternative e mails and voice communication methods they can follow.

By creating short mails they can communicate

Pros :

* they can improve the organizational productivity.

* Improves customer loyalty.

* they can control the communication.

Cons :

* lack of competition.

* lack of efficiency.