Question

From the e-Activity, argue the importance of value-added patient services in health care organizations. Support your response with two to three (2-3) examples of value-added patient services that health care providers can offer to patients. From the e-Activity, hypothesize the long-term impact of the Affordable Care Act on children’s overall health in the U.S. Support your response with at least two (2) examples of said impact.

Answer 1

Value-added services provide employers and health plans with an array of choices, such as:

• Adherence and disease management programs

• Reimbursement assistance

• Data products for payers and manufacturers

• Infusion therapy

• Physician education and support

• Patient education and support

• Patient lifestyle management

The importance of value-added patient services in health care organizations is to maintain focus on all patients who checks into the facility while providing over and beyond services to the patients and valuing their time. An example that I would say and actually seen for myself was when I had to take my friend to Aventura Hospital, located in Florida. The facility offers curbside assistance and actually valet your the vehicle at no additional charge. To me that made me want to come to this hospital because most hospitals you have to pay to park and walk for a length of time. I also like to add that this service comes in handy especially for those who may travel to the hospital themselves. I would highly encourage all hospitals to implement this strategy and not just the well-known hospitals.
Another great example of providing value-added patient services is the self-check-in station. The self-check-in stations that I have seen in most of South Florida Hospital are simply designed to meet and categorized each patient issue. This also helps with time waits, and easy for doctors to easy diagnose. I also think the station help speed the check-in and discharge process up because most of the information has already been inputted by the patients. If all hospitals stalled check-in station, giving the patients a jump start to input their personal information and health insurance and symptoms will increase the services and overall value of the patients that visit the hospital for medical attention.

Data and a large body of research provide strong evidence that Medicaid and CHIP have increased health coverage among low-income children, and that children enrolled in the programs experience improved access to care, utilization, and financial protection. Medicaid and CHIP are also positively associated with the quality of care children receive, and parents value the programs. At the same time, gaps in access to dental care and speciality care point to needs to strengthen the programs. Finally, there is evidence that improved health among children with Medicaid and CHIP translates into gains in school performance and educational attainment over the longer term, with potentially positive implications for both individual economic well-being and productivity in the overall economy.