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Discuss ethics in hospitality terms of dealing with guests.

Discuss ethics in hospitality terms of dealing with guests.
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Ans) Ethics: a set of moral principles and values that individuals use to answer questions of right and wrong.

- The hospitality industry is competitive, and that rivalry between brands can lead to a compromise of Hospitality Ethics.The Ethics in hospitality terms of Dealing with guests are:
• Honesty
• Integrity
• Trustworthiness
• Loyalty
• Fairness
• Concern and respect for others
• Commitment to excellence
• Leadership
• Reputation and morale
• Accountability
These all values are universal

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