Question

Suppose you accepted a senior leadership role in an HCO that was in trouble on many of the strategic scorecard measures in exhibit 3.4. Your due diligence before accepting suggested that a solid market exists; the HCO's problems are the result of ineffective leadership and can be corrected. Where would you start? What are the key steps for a successful recovery strategy?

Answer 1

Always a progress in an organization can be achieved only when there is a start from the base level staff than targeting the high designated professionals.

Some of the key steps for a successful recovery strategy are

• Plan the entire process and work towards it
• Train the staff regularly on the part where there is lag
• Systematize the process on the basis of priority
• Set time frame
• Initiate one plan at a time a time
• Clarify the doubts and trouble faced by the staff on regular meeting basis with a proper feedback
• Check out the comfort zone of the persons involved
• Encourage the professionals to report on daily basis
• Monitor the improvement
• Evaluate for the success