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Which of the following best defines a process map? a. How things are done now b....

Which of the following best defines a process map?

a. How things are done now

b. An organization’s efficiency, the outcome of care, and level of patient satisfaction

c. A visual diagram of a sequence of events that result in a particular outcome

d. Systematic and continuous actions that lead to measurable improvement in health care services and the health status of targeted population groups

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Answer #1

The correct answer is option C that is A visual diagram of a sequence of events that result in a particular outcome.

Option D describes the process of quality improvement.

Option A doesn't describe a process map.

Option B describes levels of patient satisfaction.

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