Question

how does quality management relate to measurement, assessment, and improvement activities? Be specific and give examples.

Answer 1

Ans) utilization management measurement, assessment, and improvement activities:

- Examines the appropriateness of healthcare services, to ensure services are medically necessary and appropriate and promote delivery of services in the most cost-effective setting.

- To determine compliance with departmental standards, the manager of the hospital registration department is collecting data on the accuracy of patient demographic information that has been into the computer system by registration clerks. This activity is an example of: measuring performance.

Performance measurement data are collect primarily for the purpose of: identifying opportunities for improvement.