Question

A Viewing social media postings during work hours d. All of the above Band C 32. What are not types of nonverbal communication Words b Body language Body position d. Facial expression e. Eye contact 33. What is true regarding self boundaries with communication a Discussions regarding relationships, politics, and religion are not appropriate for the workplace. b. People can be insulted if others swear or use religious names in inappropriate ways. c. Medical assistants can share personal issues and struggles to show the patient empathy. d. All of the above e. A and B 34. What is incorrect regarding nonverbal communication? a. Rate refers to the speed at which the speaker talks. b. Clarity refers to the quality of the voice. Volume refers to the loudness of the speaker's voice. d. Pitch refers to the emotion in the voice. e Intonation refers to the melodic patter or the pitch variation. 35. What is true regarding the communication cycle? a. The sender creates the message. b. Both the sender and the receiver must decode messages received. c. The receiver creates feedback. d. All of the above e. A and C 36. What is a type of verbal communication? a Letters and e-mails b. Phone messages > Oral communication 3. Online information e. All of the above 37. What type of communicator avoids expressing one's feelings or opinions and allows others to infringe on one's rights? a. Aggressive communicator b. Passive-aggressive communicator c. Manipulative communicator d. Passive communicator

Answer 1

32. Option A is correct as “words” are not the part of non verbal communication, it is verbal communication. Rest all like body posture, eye contact, body language and facial expressions are non verbal communications.

33. Option E is correct as on workplace there should be limitations or boundaries regarding the political discussions and religious discussions or should not use in any inappropriate manner.

34. Option D is correct answer as pitch refers to intensity of low/high voice on a tonal scale.

35. Option E is correct as when sender sends the message then reciever recieves and encode the message.

36. Option E is correct as all are representing the verbal communication as all are using words, letter in their expression of thoughts by different mode of transmission.

37. Option D is correct as Passive communicator avoids expressing one's feelings or opinion and allows others to infringe on one's side.