Question

You are the Director of Risk Management at a new physician owned hospital. The Chief Operations Officer has assigned you the task of benchmarking outcomes for adverse events.

Using the risk adjustment models:

• Identify the standard you would use.
• Explain the steps that you would take when benchmarking an adverse event.
• Describe the limitations of your outcome measure.

Answer 1

Work of Risk manager in hospital :- > they work to prevent an incident or to minimize the damage of the event *They work to protect patient's privacy, or correcting medical errors and improves patients condition. 0 I would set my standard by , Identification of risk. 2, Claims management: 13, Prevention of loses 4 Equipment maintanence, is, Safety and security. The above 5 rules will be strictly applied.

☺ I would detect the adverse events by collecting information from hospital systems and people who work along with reviewing of documents, certificates, data of complaints. ► Mainly i will monitor the patients conditions to anticipate the conditions in which will lead to adverse events and try to minimize the events → Using of Automated surveillance to monitor the pateints progress can help in preventing adverse effect Benchmarking include componision of one's services aganist other healthcare organisation. This will help in one's own improvement → Benchmarking helps in identifying risks and managing the risk. → It helps in providing support: * limitation One should work well but it does not mean they will get good outcome outcome measure provides data and results of the patient which will be used to assess the status of his treatment. It also includes the hospital readmission rates and function and quality of care.