Question

1. describe how you would develop a staff education program and create an outline of key points that you would include

CASE STUDY ing from 175 to 321 beds, f few weeks ago you were hired as Director of Patient Edu- stion for a regional medical center located in the Midwest. medical center includes three community hospitals rang- 175 to 321 beds, four outpatient clinics, and five cen- of excellence. The five centers of excellence are located at of the hospitals and focus on heart disease, cancer care, care of the aging, neuromuscular disorders, and women's health. In your position you are responsible for coordinating patient education across the medical center, including all programs and print materials. Your staff includes three BSN-prepared nurses, one located at each of the hospitals. As one of your initial steps in this new position, you have completed an assessment of the current educational offerings and staff satisfaction with the quality of the current programs. One area of need stands out: The professional staff report that a growing number of patients have been joining online social networking sites. One staff member said, "I think they are all helping each other get online." These patients are now raising new and sometimes difficult questions about treatment options. None of the staff has explored any of the online sites, and they are afraid to join for fear that they could become involved in some sort of violation of the Health Insurance Portability and Accountability Act (HIPAA). Discussion Questions 1. Describe how you would develop a staff education pro- gram and create an outline of key points that you would include. 2. Develop a patient handout that the staff can use to educate patients on the effective use of online social media materials. B but ASTIES BALES SHDAN this boobs d bor bom boa adhood o

Answer 1

* Establishing programme goals and objectives of the poogroamie. r i * programmee should contain workshops oo, hands on trainings programmes and regular Sessions that develop staff education programme * Regular Observation of educational Requi rements * Aware the staff with updated and new advanced information related to their ! profession * Commettee has to formed. * Regular Checking of staff performance and monitering them. * Develop Suitable source to educate the Staff regarding their profession (Health Care profession) * The Staff must aware about advance treatments and methode evolved in the health Care System through this programmes. * The design of programme must be Confined to the objectives ie, development of Staff education programme.

* pictooral and presentations may helpful - to educate the staff during the programme 1 * programme must be design in Such way that the pre-requisite information about their profession must be in provided to the Staff through Staff development programme * programmes are conducted regularly with - Certain intervals. * Assessment of result of programmes and effective ness of programmes in or impact of programmes on educating staff.