Question

How would you characterize the main product or service for a hospital? Please identify who are the recipients of these products/services. Please answer in 2-3 paragraphs

Answer 1

Ans) Hospital services is a term that refers to medical and surgical services and the supporting laboratories, equipment and personnel that make up the medical and surgical mission of a hospital or hospital system.

- Healthcare is a customer service industry. Companies (and customers) live or die based on the quality of care provided and the daily interactions between staff and patients.

- Hospital services define the core features of a hospital's organization. The range of services may be limited in such specialty hospitals as cardiovascular centers or cancer treatment centers, or very broad to meet the needs of the community or patient base, as in full service health maintenance organizations (HMOs), rural charity centers, urban health centers, or medical research centers. Hospital services are usually the most general in large urban areas or underserved rural areas, broadly encompassing many services ordinarily offered by other medical providers. The basic services that hospitals offer include:

short-term hospitalization
emergency room services
general and specialty surgical services
x ray/radiology services
laboratory services
blood services
HMO hospitals add a number of special and auxiliary services to the basic list, including:

pediatric specialty care
greater access to surgical specialists
physical therapy and rehabilitation services
prescription services
home nursing services
nutritional counseling
mental health care
family support services
genetic counseling and testing
social work or case management services
financial services
Hospitals funded by state, regional, or local government, as well as charity hospitals and hospitals within research and teaching centers, are pressed by community needs to provide for the uninsured or underinsured with more basic services:

primary care services
mental health and drug treatment
infectious disease clinics
hospice care
dental services
translation and interpreter services