Question

Given that quality is a relative concept, how does a manager ever know if the quality...

Given that quality is a relative concept, how does a manager ever know if the quality level is optimal? Total quality management has gotten a lot of attention over the last several years. How do you account for the phenomenon? Do you think it is justified or just a lot of hype about nothing new?

0 0
Add a comment Improve this question Transcribed image text
Answer #1

Usually the quality of the product is an outcome of the market expectation. A manager sets the quality through various observation of the competitors and the product expectation. However, there is always competition in the market to produce superior quality product than the market standard while balancing the cost. This was the main driver for ideologies as total quality management.

As competition between companies grew, the organizations began to attempt various ways to increase the quality of their products and services while keeping the same cost. This is where they began experimenting and the idea to improve quality at every step of operation came into practice. This is a method of continuous improvement and quality management.

I think it is justified as it reduces the overall cost of quality and cost reduction is a very important way to stay relevant in the market today. This process of total quality management also helps the organizations create higher quality products.

Add a comment
Know the answer?
Add Answer to:
Given that quality is a relative concept, how does a manager ever know if the quality...
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Not the answer you're looking for? Ask your own homework help question. Our experts will answer your question WITHIN MINUTES for Free.
Similar Homework Help Questions
ADVERTISEMENT
Free Homework Help App
Download From Google Play
Scan Your Homework
to Get Instant Free Answers
Need Online Homework Help?
Ask a Question
Get Answers For Free
Most questions answered within 3 hours.
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT