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Problem 5-1 Determine the utilization and the efficiency for each of these situations: a. A loan processing operation that pr

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Answer #1

EFFICIENCY = ACTUAL OUTPUT / EFFECTIVE CAPACITY

EFFECTIVE CAPACITY = 10

ACTUAL OUTPUT = 6

EFFICIENCY = (6 / 10) * 100 = 60

UTILIZATION = ACTUAL OUTPUT / DESIGN CAPACITY

DESIGN CAPACITY = 13

ACTUAL OUTPUT = 6

UTILIZATION = (6 / 13) * 100 = 46.2

2. EFFECTIVE CAPACITY = 8

ACTUAL OUTPUT = 3

EFFICIENCY = (3 / 8) * 100 = 37.5

DESIGN CAPACITY = 9

ACTUAL OUTPUT = 3

UTILIZATION = (3 / 9) * 100 = 33.3

3. TRUE, HIGH, LOW, HIGH

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