What are the main operations performance objectives for McDonald’s?

Question

Question

Answer 1

Answer #1

The main operations performance objectives for McDonald’s are:

Speed: To make a customer not wait for more than 90 seconds in a drive-thru.
Cost: About the charges they put on customers, and how it can be brought down even further?
Quality: How the quality can be improved both of the products and the service.
Dependability: How can McDonald’s make its processes more reliable.
Flexibility: To check the possibility of adjusting its processes to meet customer requirements.

Answer 2

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